Send a Case
Already have an account? Schedule a Pickup Online! MY ACCOUNT (Customer Portal).
To set up a new account, please fill out a new account form and email it to your Modern Center of choice. We are also available to assist you over the phone.
Prepare Rx form and properly package your case for pickup.
*Shipping delays may occur due to holidays or UPS disruptions
Send a Digital Impression
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• Go to www.meditlink.com
• Login to your Meditlink Account
• Click on PARTNERS, then “INVITE PARTNER” (upper right-hand side). Enter our email address for:
- Modern Boston: infoboston@moderndentalusa.com
- Modern Chicago: cadcam@moderndentalusa.com
- Modern Michigan: wardmilling@microdental.com
- Modern Savannah: cadcam@moderndentalusa.com
- Modern Seattle: infoseattle@moderndentalusa.com
- Modern Wilmington: infowilmington@moderndentalusa.com
• We will accept and then we are connected!
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• Call 800-577-8767
• Provide the lab ID #5597
• For Michigan center, use this number: #4902
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3Shape Communicate invite:
Modern Boston: cadcam@moderndentalusa.com
Modern Chicago: infochicago@moderndentalusa.com
Modern Michigan: wardmilling@microdental.com
Modern Savannah: infosavannah@moderndentalusa.com
Modern Seattle: infoseattle@moderndentalusa.com
Modern Wilmington: infowilmington@moderndentalusa.com
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Go to www.dscore.com
Log into your DSCORE account
Click on your account icon (top right)
Select "Practice"
Select "Preferred Labs" tab
Click "Add Preferred Labs" (right side of the page)
Search for Modern Dental USA
Select "Active DSCORE Accounts Only." All active Modern Dental USA centers will display
Find our center and click "Add Lab" to connect with us
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• Go to https://dentalconnect.dexis.com/
• Log in or sign up with your email
• Click “Quick Connect” or the icon of three people in the upper right corner
• Click “Add a partner”
• Add: cadcam@moderndentalusa.com -
Please contact as at info@moderndentalusa.com to add and connect the scanner. We'll be more than happy to assist!
Send a Traditional Impression
Verify the impressions for accuracy and quality. Please follow safety guidelines and pack your sanitized impression and bite in a biohazard or a sanitary Ziploc bag. If you are sending models, PLEASE WRAP IN BUBBLE WRAP before placing them in the bag, or they will break in transit! Any small parts should be put in a vial or an envelope.
Complete and sign the prescription form. Don’t forget material choice and shade! Please attach to the OUTSIDE of the biohazard bag.
If you have multiple cases in a box, please staple the Rx to the matching impression. Please DO NOT put the Rx inside the bag! You can mail as many cases as you can fit in one box/bag using just ONE label.
Refer to our RETURN DATE CALENDAR for the accurate date the case will return to your office. The Return Date Calendar has two dates in each box (the date you are sending the case (today's calendar date), and the second date in bold is the date on or before the case will be back in your office! *
Schedule the PICKUP with UPS/FedEx online. If you don’t have an account yet, please call, and we will set up your office in our system! Place the case boxes in the shipping bag and attach the shipping label to the bag.
If you have photos to send, please email them to info@moderndentalusa.com and reference the Doctor and Patient names so we can match them to the case.
Return Zone Calendar
Rx Form for Each Center
Boston, MA
Phone: 888.659.5913
infoboston@moderndentalusa.com
Shipping Label (coming soon)
Chicago, IL
Phone: 866.963.6856
infochicago@moderndentalusa.com
Shipping Label (coming soon)
Savannah, GA
Phone: 844.886.6337
infosavannah@moderndentalusa.com
Shipping Label (coming soon)
Brighton, MI
Phone: 800.833.3865
infobrighton@moderndentalusa.com
Shipping Label (coming soon)
Seattle, WA
Phone: 800.860.5006
infoseattle@moderndentalusa.com
Shipping Label (coming soon)
Wilmington, DE
Phone: 844.872.6633
infowilmington@moderndentalusa.com
Shipping Label (coming soon)