Timeline of a Case

Please allow for shipment to take longer than expected in the Timeline due to more stringent guidelines at Customs and through the FDA.

Day One:

• Your case arrives via UPS.
• Your case is inventoried and given a Sales Order number, then shipped out to our Lab in Hong Kong

Day Two-Four:

• Your case is in transit to our Hong Kong Lab

Day Five-Seven:

• Our Lab receives and processes your case.
• Any questions/concerns regarding your case are communicated to you

Day Eight:

• Our Lab ships completed cases and sends us the invoices for these cases.
• Invoices are completed and staged for delivery to you in tomorrow's shipment

Day Nine:

• Shipment arrives at your local Service Center
• Your case is packed with the invoices and then shipped to you

Day Ten:

• Your finished restoration is arriving in your office today!